Information for attendees
We have compiled the following information which may assist your travels to and from and whilst in Singapore.
A Singapore visa is a pre-entry permission for the holder to travel to and seek entry into Singapore. To check if you need an entry Visa, please visit this link.
Do note that a Singapore visa is not an immigration pass. The grant of an immigration pass will be determined by the ICA officers at the point of entry. Possession of a valid visa alone does not guarantee entry into Singapore.
The period of stay granted is shown on the visit pass endorsement given on your passport and it is not tied to the validity of your visa.
Singapore is one of the major aviation hubs in Asia and Changi International Airport is the main airport in Singapore. Changi International Airport is truly one of the world’s busiest airports. It serves over 96 airlines that fly to 200 cities around the world. The airport is located 13 miles or 20 kilometers from Singapore city center. From the airport, you can reach the Singapore city center by car, bus, trains, shuttles, and taxis.
Address: 75 Airport Blvd, Singapore 819664
Terminal 1 | Tel: +(65) 6542 9727
Terminal 2 | Tel: +(65) 6542 9792
Terminal 3 | Tel: +(65) 6307 8555
At the Airport: Taxis are available at the designated taxi zones located outside of arrivals on all terminals. The estimated cost to go to the city center is between $18.00 SGD and $38.00 SGD and takes approximately 30 minutes. Please note that there is an additional airport surcharge at the airport.
$5 SGD airport surcharge – 5:00 P.M. to 12:00 A.M. (Fridays to Sundays)
$3 SGD airport surcharge – all other times
Midnight surcharge of 50% of final metered fare – 12:00 A.M. to 6:00 A.M. (daily)
At the City: Like most cities taxis in Singapore are available when the sign on top of the cab is illuminated and can be hailed on the street or in advance. Below are some major taxi companies in Singapore:
- Comfort or Citycab| Tel: +(65) 6552 1111
- Premier Taxis| Tel: +(65) 6363 6888
- SMRT| Tel: +(65) 6555 8888
- Transcab| Tel: +(65) 6555 3333
At the Airport: One of the more economical ways to go to Singapore city center is through the shuttles service and it also serves most hotels in Singapore. Please approach the Ground Transport Desk at arrival.
- $9 SGD per Adult
- $6 SGD per Child (below 12 years of age)
- Terminal 1| Tel: + (65) 6543 1985
- Terminal 2| Tel: + (65) 6546 1646
- Terminal 3| Tel: + (65) 6241 3818 (Main booking hotline)
- Terminal 4| Tel: +(65) 6581 6775
At the Airport: Public bus service 36 goes to the city. The first bus arrives at around 6:00 am and the last leaves at midnight. A single fare costs below $2.00 SGD and takes about an hour to go to the city. Bus stops are located at the basement bus bays of Terminals 1, 2 and 3. Please have the exact change as no change will be given.
At the City: Public buses will stop at Terminals 1, 2 and 3. A single fare from city via public bus service 36 costs below $2.00 SGD and takes about an hour. For more information, please visit:
Passengers wanting to get to the city via train need to transfer to the west bound train at Tanah Merah train station. For more information visit: Singapore Mass Rapid Transit.
Car rental counters are open from 7:00 A.M. to 11:00 P.M. When renting, make sure to ask about any additional costs such as: cancelation penalties, taxes, drop-off charges, and any additional surcharges. Please approach the following car rental counters at the Arrival Halls:
- Avis| Tel: + (65) 6545 0800
- Budget | Tel: +(65) 6214 9057
- Sixt | Tel: +(65) 6423 9566 / +(65) 9660 0506
- Avis| Tel: + (65) 6542 8855
- Budget | Tel: +(65) 6543 9114
- Hertz/Thrifty | Tel: +(65) 6542 5300
- Avis| Tel: + (65) 6447 9011
- Budget | Tel: +(65) 6441 0764
- Hertz/Thrifty| Tel: + (65) 6446 7211
- Avis/ Budget | Tel: + (65) 6581 6122
Due to Singapore’s location, the climate is hot and humid all year round with no distinct seasons. Linen and lightweight cotton clothing is recommended. Rain falls almost daily throughout the year; therefore, it is advisable to carry an umbrella at all times for the rain and sun.
Currency Exchange and Credit Cards
Singapore’s currency is the Singaporean Dollar. Singapore’s currency denominations are:
You can withdraw Singaporean dollars from ATMs using your credit card or exchange currency at any money exchange or bank branch.
Banks are usually open from 9:30 A.M. to 3:00 P.M., Monday through Friday and 9:30 A.M. to 11:30 A.M. during Saturday. Banks are closed on Sundays.
ATMs can be found throughout Singapore. The logos of the type of cards accepted are shown beside the machine.
Eating and Drinking
Singapore offers the world’s buffet at its table of eclectic selection of foods; from Chinese, Malay, Indian, Japananse to Thai, Singapore has a taste for every pallete. Hawker centers are a staple in Singapore and are the best place to find the most economical and popular places to eat.
Alcohol and Tobaco
The minimum drinking age in Singapore is 18 years old for all alcoholic beverages. Alcohol can be purchased from supermarkets, convenience stores, and etc.
Cigarettes can be purchased at supermarkets and convenience stores by individuals aged 18 or over. Beware that smoking is not allowed on public transportation and certain public places.
The standard voltage in Singapore is 220V/240V, 50 Hz. If you have equipment that runs on a higher voltage, you should not connect it to Singaporean power unless you have the correct transformer (voltage adaptor).
Singapore uses the British BS 1363 three-pronged square pin type socket. Plugs from the US, Western and Eastern Europe, and Asia will not fit into a Singapore power plug. If you need a plug adaptor or transformer, we advise buying one before your arrival. Some hotels will be able to lend you an adaptor, but not all.
There are four official languages in Singapore: Malay, Tamil, Mandarin, and English. However, English is the language that is universally spoken and understood.
Singlish is truly unique to Singapore. It is a mash-up of slang words, phrases, and grammer from the major languages in Singapore, including various Chinese dialects.
Singapore Time (SGT) is 8 hours ahead of Coordinated Universal Time (UTC).
In Singapore, mobile phones operate on 3G and 4G LTE. If you are not sure whether your phone operates on these bands, check with your provider before bringing it along.
To avoid high roaming fees you can buy a local pre-paid SIM card once you are in Singapore. Before doing this however, please check with your provider that your phone has not been locked for use on a particular network. If it has, a local SIM card will not work.
The international telephone country code for Singapore is 65 and there are three major telecommunication providers in Singapore: SingTel, StarHub, and MobileOne.
Safety and Security
Singapore is one of the safest major cities in the world. Violent crimes against tourists are rare. However, petty crime such as pick-pocketing and street theft occurs at the airport, tourist destinations, hotels and on public transport. Remember that as in any other big city, it is important to take responsibility for your personal safety, be familiar with local laws and customs and exercise good judgment.
Before You Travel – Some Tips
Think preventively when packing for your trip; consider leaving behind expensive jewelry, watches, and items of sentimental value. A smaller, inexpensive camera may be a better choice than larger, expensive models. You may not need to take an ATM card if your credit card and a limited amount of cash will suffice.
Make a Xerox copy of your passport to carry in your luggage separately from your actual passport. Consider storing a digital scan of your passport (and/or other critical documents) with family, friends, or your employer so that it could be emailed to you in an emergency.
Emergency Ambulance & Fire: 995
Non-emergency Ambulance: 1777
Police (Main number for Emergency Services): 999
Police Hotline: 6225 0000
Singapore General Hospital: 6222 3322